Terms and Conditions
These terms & conditions (the “T&C” or “Terms”) govern your access and use of our Website and services at SmartWritingService.com (the “Website”). Please read them carefully.
The Website is owned and operated by Writera Limited.
By using this Website, you agree to be bound by the terms and conditions stated herein. You claim and warrant that you have full legal authority to enter these Terms of Use and to be legally bound by them.
You are not allowed to access or use the Services or the Website if you are located, incorporated, or otherwise established in, or a citizen or resident of: (i) Iran, Syria, North Korea, Crimea, or Sudan; (ii) Australia, New Zealand, Republic of Ireland, United Kingdom; (iii) a jurisdiction where it would be illegal according to Applicable Law for you (by reason of your nationality, domicile, citizenship, residence, or otherwise) to access or use the Services; (together, the “Restricted Jurisdictions”). We may, in its sole discretion, implement controls to restrict access to the Services or the Website in any of the Restricted Jurisdictions. We reserve the right to close any of your accounts immediately upon discovery you are accessing the Website or Services in violation of these restrictions.
1. Definitions
- Website: Means an aggregate amount of the web pages available at https://smartwritingservice.com and all subdomains thereof, where the Services are realized.
- Services: Means various types of written tasks, including essays, research papers, dissertations, thesis, and other written academic works that may be requested by the Client.
- Terms & Conditions, Terms, or T&C: Terms of use also include Privacy Policy, Money Back Guarantee, Revision Policy, Plagiarism-Free Guarantee.
- We, Us, Ours: Means Writera Limited, a company registered under the laws of Cyprus. Our registered office is at Vasili Michalidi, 9, Limassol, Cyprus, 3026.
- User, You, Client: Means a natural person, individual entrepreneur, or a legal entity that is registered on the Website as the user and has accepted these Terms and anyone submitting, bidding, executing an order, uploading any information, and transferring payments on this Website.
- Writer: Is a person employed or otherwise contracted by us as a freelancer, who provides research and writing services to the Client, according to the agreement with us.
- Account: Means the personalized section of the Website, closed for public access, which is created after the User’s registration. Account is personalized by Your Account name and password.
- Order: Is an electronic request for a paid Service from the Client for a particular writing Service. Order specifies the scope of work and other requirements of the Client regarding the product. Order refers to the written order that was submitted in electronic form online on our Website by the Client. An Order includes the work in its entirety along with its consumer requirements.
- Product: Is the result of an Order, which comes as original content, written and delivered to the Client in accordance with his or her inquiry as a digital document.
- Client’s information: Means the file containing text information represented in any format that is accepted by the Website that has been submitted by You for reference or as an example. We reserve the right to determine the requirements regarding the size and the format of the files with the Client’s information You may download in Order form.
2. Order Placing and Registration
- The Order is placed by completing the Order form provided in the Website. No Product is provided by other means than by request.
- The Order form will specify the scope of the work, Order parameters, and delivery terms. It is Your personal responsibility to provide exact, full and final information to each standard Order form section when filling in Our Order form.
- In addition to Your Product requirements You will be requested to register by providing Your contact information such as name, email address and phone number. Should any of these parameters change over time, it is your responsibility to update your Account information accordingly or inform our support of such changes.
3. Order Payment and Discounts
- When placing an Order, You agree to buy the Product from Us. We start to process Your Order only after the payment for the Product is made and is authorized.
- The payment for the Product is calculated according to our current pricing, which you may find at the Pricing page, and is paid in advance as stated in the Order form once the scope of work is identified. We are not responsible for Product delivery until the payment has been made in full and has been authorized.
- Orders can be paid with payment methods, currently available at the Website. Please check the Website to find available payment methods at the date of your payment.
- We reserve the right to offer discounts and bonuses at our own discretion in accordance with the current Discount Policy.
- The Company commits to provide equal access to discount and bonus program information for each Client with no exceptions.
- If the Client wishes to stop working with us – a refund will be processed according to the Money Back Guarantee Policy. Please note, that we cannot be held responsible for your Bank Transfer fees, transfer anomalies, and/or possible delays occurring due to any Bank service issues.
- You are responsible for paying any taxes, including any services or value added taxes, which may be applicable depending on the jurisdiction of the Services provided.
- Depending on Your residency or location, You may be subject to certain ad valorem or other taxes, on certain fees that we charge. These taxes will be added to fees billed to You, if applicable.
- You acknowledge that You must comply with Your obligations under income tax provisions in Your jurisdiction.
- VAT Charges for European Union Clients: In compliance with local regulations, our services provided to clients residing in the European Union are subject to Value Added Tax (VAT) at a rate of 19%. This VAT will be added to the service purchase price during the transaction process. The destination country, which determines the applicable VAT rate, is identified based on the client’s IP address registered in their profile at the time of registration. Clients are responsible for ensuring the accuracy of their IP address and geolocation information provided during registration. If there is a need to change the country specified during the initial registration process for VAT purposes, please contact our support team for assistance.
4. Order Process
- Order validation. We reserve the right to re-check the Order details following the final payment to confirm whether the requirements of the assignment were met successfully as indicated by the Client. Should a mismatch occur, we reserve the right to modify the Order to ensure that the Client’s requirements have been adhered to.
- Order volume. Each Order placed by the Client has a required volume, that is measured by the number of pages. One page equals 275 words. Upon the Product delivery the document received has to match the expected number of pages metric. Should there be a page/number of words mismatch, the Client may request to reformat the paper to match the number of words/pages.
- *Changes of Order details. The Client may provide changes to the scope of work only if the writer has not started the work yet. No changes can be made once the Writer has started researching and working on the Order. Should the Order details